Pinnacle Security

I met with a sales person about installing a security system and said no thinking that was it and no one would be contacting me again.Hours later someone showed up at my door...

Out of the blue one day the alarm started beeping. Not just a few times... it beeped every 2 minutes. I called Pinnacle (or Devcon or whoever they are now) to find out what was goi...

We were lied to like a whole lot of other people around the country. We were told by the salesmen that they were out of Phoenix, AZ (I am in South Carolina) and that their company ...

I reviewed by bank statement to learn Pinnacle Security drafted my account once again after I had verbal confirmation on March 29, 2012 from Norma at approximately 12 pm that the a...

I had Pinnacle security installed in my daughters home September 2011, to give me an added piece of mind. Since then we have experienced numrous false alarms caused by the connect...

DON'T OPEN YOU DOOR!Devcon Security & Pinnacle Security are a team.Search the horror stories for yourself.DON'T OPEN YOU DOOR for these a high press...

Pinnacle Systems, a AVID company ripped me off. I hope many other ripped off consumers see this and contact me. We must ban together and file a joint consumer complaint. I belie...

Took my money via credit card over the internet. No phone access to their large corporation. Unable to download what I purchased. No way to get a refund. The additional software di...

I initially got the system because they installed it for free. I understood the charges and all. 8 months later I was laid off from my job and forced to sell my house. When I calle...

PINNACLE SECURITY this is the worst company I have ever dealt with they DO NOT KNOW THEY ARE DOING they only replaced an existing system when I moved in the salesman was very pushy...

10 days ago I was visited by a young salesman from Pinnacle Security. He was covered from head to toe in logos and badges, and he seemed legitimate. One of his first statements t...

Salesman Damico Brown promised us our system would not cost more than what we were currently paying. We were promised GE equipment and received Honeywell. The monitoring price doub...

Do not sign any contract with this company unless you read all the fine prints. They are freaking liars. Noone stayed on the same page even you called them within hours. Watch o...

I finally made good on this horrible deal with Pinnacle, I sent in a month early cancelation letter and was told I would receive 49.99 back due to them double charging me when they...

I just spend 10 mins on the phone with some *** worker. He told me our monthly payment went up because of “taxes”. I told him that’s not what we signed the contract for and...

Pinnacle security was installed at my home about 1 1/2 years ago when a door to door salesman conned my wife into signing a 3 year contract. Even though my wife is not named as an...

I signed a 3 1/2 year contract with Pinnacle Security. One of the door sensors quit working. Through email, the company told me to buy a battery and install it myself. I did, and t...

You have to check the system daily to ensure that it works. Mark kept on telling me that they aren't responsible for the maintenance of the "free installed equipment" and set-u...

I HATE this product!!!I had Studio 12 and upgraded on line without a DVD (bad choice!).I have spent numerous hours on the phone asking for help and basicall...

Pretty simple. We got the standard spiel that Pinnacle Security summer sales reps give out ("We are picking some homes to give free systems blah blah blah"). I signed up like an **...

I had Pinnacle security come to my home and attempt to sell me a home security system. I did some research and found bad reviews. Giving the sales rep the benefit of the doubt I as...

System did't work, and they actually said that they could not fix it properly. Would go off just because the door was open and the system was turned off. Do not do automati...

A salesman came around selling security systems. This salesman stated that we were perfect for an advertisement home and if we put signs out in front yard we could get the system ...

This is a poor company . the door to door sale people seem nice but reality company are wolves .i am sure many people have tried to get away from this company but due to cont...

1. It is a minimum three year - 36 month contract. NOT 24 months, NOT month-to-month, 3 YEARS. Even if you move. The rep that came to my door said it was a 3.5 year contract - 42 m...

I've been trying to cancel my monitoring service with Pinnacle/Monitronics for two months only to get the run-around. I waited for my 39 month contract to expire and tried to ...

I was looking for a different company to go with since ADT refused to upgrade my system after 12 years of business. I went to pinnacle and scheduled to have a system installed. T...

They came to my house selling the security system. I told them I didn't need it. The sales man wouldn't take no for an answer, and told me how much safe and secure I would feel a...

Pinnacle Security and Monitronics are a pain in the ***. They work together to rip you off of your money. The Pinnacle guy said the contract was 2 years - I came to find it was 3...

What a joke this is the worst system.It goes off when its not even set.I got to looking and there is nothing on my windows to set the alarm off if someone breaks in though a window...