Pinnacle Security

Do not sign any contract with this company unless you read all the fine prints. They are freaking liars. Noone stayed on the same page even you called them within hours. Watch o...

I finally made good on this horrible deal with Pinnacle, I sent in a month early cancelation letter and was told I would receive 49.99 back due to them double charging me when they...

I just spend 10 mins on the phone with some *** worker. He told me our monthly payment went up because of “taxes”. I told him that’s not what we signed the contract for and...

Pinnacle security was installed at my home about 1 1/2 years ago when a door to door salesman conned my wife into signing a 3 year contract. Even though my wife is not named as an...

I signed a 3 1/2 year contract with Pinnacle Security. One of the door sensors quit working. Through email, the company told me to buy a battery and install it myself. I did, and t...

You have to check the system daily to ensure that it works. Mark kept on telling me that they aren't responsible for the maintenance of the "free installed equipment" and set-u...

I HATE this product!!!I had Studio 12 and upgraded on line without a DVD (bad choice!).I have spent numerous hours on the phone asking for help and basicall...

Pretty simple. We got the standard spiel that Pinnacle Security summer sales reps give out ("We are picking some homes to give free systems blah blah blah"). I signed up like an **...

I had Pinnacle security come to my home and attempt to sell me a home security system. I did some research and found bad reviews. Giving the sales rep the benefit of the doubt I as...

System did't work, and they actually said that they could not fix it properly. Would go off just because the door was open and the system was turned off. Do not do automati...

A salesman came around selling security systems. This salesman stated that we were perfect for an advertisement home and if we put signs out in front yard we could get the system ...

This is a poor company . the door to door sale people seem nice but reality company are wolves .i am sure many people have tried to get away from this company but due to cont...

1. It is a minimum three year - 36 month contract. NOT 24 months, NOT month-to-month, 3 YEARS. Even if you move. The rep that came to my door said it was a 3.5 year contract - 42 m...

I've been trying to cancel my monitoring service with Pinnacle/Monitronics for two months only to get the run-around. I waited for my 39 month contract to expire and tried to ...

I was looking for a different company to go with since ADT refused to upgrade my system after 12 years of business. I went to pinnacle and scheduled to have a system installed. T...

They came to my house selling the security system. I told them I didn't need it. The sales man wouldn't take no for an answer, and told me how much safe and secure I would feel a...

Pinnacle Security and Monitronics are a pain in the ***. They work together to rip you off of your money. The Pinnacle guy said the contract was 2 years - I came to find it was 3...

What a joke this is the worst system.It goes off when its not even set.I got to looking and there is nothing on my windows to set the alarm off if someone breaks in though a window...

I want to save money (who doesn't, right?) so I thought "why not get rid of our land line and home internet?") Therefore, I called Pinnacle Security and said I wanted to chang...

We agreed to purchase Pinnacle's home security system. They sent out the installer. He proceeded to install the system before checking to be sure we could get a wireless sign...

In 2008 a widow,suffering from dimentia, living in Orangevale, California was sold a Pinnacle Alarm System through scare tactics and lies. They scare her, telling her there were ho...

I have a pinnacle alarm system .Every time i leve the house i set the system on half hour out of the house i get a fals alarm they call me i tellthem do not send the police over im...

I told the young man no thank you. His co-worker show up give me his schpeel and i say no thank you,he pushes for info then pushes to walk into my home to check out my security sys...

Pinnacle had a door to door salesman go to our rental property and install an alarm system. TOld my renter that it didn't matter that she didn't own the property.

Ohhh let me start by saying that the Representative that knocked on my door was very nice and helpful...yet very deceiving. The deal was to get a new security system. Well the hou...

NO SOLICITING means don't knock on my door. Don't ring my doorbell. Don't bother me. You blatantly ignored my huge, visible NO SOLICITING sign and even when I pointed at it during ...

I am ashamed to admit that I succumbed to a Pinnacle sales rep and got an alarm system installed several months ago. The sales rep was actually very nice, no high pressure sales t...

I have never been more unhappy with a company. To begin the sales person lied to us and stated that if we were unhappy with the service the 2 year contract can be thrown out. I say...

Pinnacle is a great company to do business with. I have had Pinnacle for many years and I am very please, I have never had one problem with them. Half of my street has the system...

Although the rep that came to my house was completely awesome, I turned down Pinnacle Security for three reasons: 1. The 3.5 year/42 month contract. That's ridiculou...