Do not use them!!! I was a loyal customer for 6 years and two moves. The original technician who came out said it was a two year contract and if we moved we could either take it with us or the new person could use the service. On our third move we decided to upgrade to...Read more
so i went to the salvation army in Peoria il. last night and someone came in trying to get his things from the shelter next door there was a worker at the door and she let him in the security guard for Pinnacle security services asked him to leave and he keep saying...Read more
I bought service fron a representative in 2010. I called to ask about transferring my service in 2011 to another home and was told it would not be a problem and they serviced the area to which I was moving. Not! They couldn't even service Louisiana. I was still being...Read more
I didn't like
- Customer service
Pinnacle Security - Nobody answers in customer service trying cancel service.
Right now moving to assisted living i would not refer anyone thus is not the first time i have had problems
Short Review on March 31, 2017
Phone hung up on me
Pinnacle Security - Review about Customer Service Line
They scam u and keep charging ur account. I plan to get the better business bureau involved. Not to mention NO ONE answers the customer service line.
A year after I discontinued service and moved out of state, Pinnacle came after me for the remainder of the contract. To my knowledge the new owner of my home picked up the contract. Because I could not prove that they did continue service (more than a year later),...Read more
They tell you it's free to install the service, no contract requirements. I signed and when I cancelled they kept charging me, I called to cancel a second time and ask for my money back and only then was informed I was supposedly under a 4 year contract (even though I...Read more
Door to door salesman comes to my home. I told him I couldn't afford $65 a month because I am a widow with 4 boys. He was still so pushy and sat in my home for hours listening to me tell him i had no checking account or money for the system. He told me my bill would be...Read more
Just phoned Pinnacle to find out when my contract was up only to find out my contract was sold to another company without my knowledge or consent. Some company is withdrawing money from my account and I have no idea who it is. They can be damned sure I will be putting...Read more
Pinnacle security system sold my contract to Safe security . I paid Pinnacle a year in advance and after canceling the contract with Safe security after 10 months I had a reimbursement of two months coming. Both companies say the other owes me the money as they do...Read more
I been with pinnacle last year you sold me out to monotronics.when talking cover of dis[ last week on Wed. 2 guys came to me house and showed ID that they were from Pinancle and said about me coming back and I had low battery, they showed me the battery and said they...Read more
This *** claims to be able to record gameplay. That parts true, doesn't mention the fact that what it records is choppy gameplay(it drops frames a whole lot making it look like some horrible edit of cut scenes). I played my PS3 using this and the result was a horrible...Read more
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