In 2008 a widow,suffering from dimentia, living in Orangevale, California was sold a Pinnacle Alarm System through scare tactics and lies. They scare her, telling her there were home invasions, robberies and rapes in her area.
I'm told the returning Mormon missionaries are hired to work in areas they previously covered. They installed the system the same day they sold it to her. I was only by chance we found out about it. Luckily we found out within the 3-day law that allows you to cancel a contract.
She didn't know who the company was; didn't know the password she was to use and luckily had the phone number of the installed. Our Son had Durable Power of Attorney for her affairs and we faxed them and cancelled the contract. They came back and literally 'ripped' out the control box leaving a ragged hole in the sheetrock, pulled the contacts from the doors leaving 1 3/4" holes drilled in the wood frame and ripped off the double-faced tape on the sliding doors. They broke the telephone connection so she couldn't use her phone.
I have pictures of all this.
We were going to sue Pinnacle on her behalf but circumstances didn't allow us to follow through, unfortunately. THEY ARE A BAD COMPANY!!!