Pinnacle prevents others from taking your goods to gain more for themselves. They are a total rip off and a scam. The sale rep promised 3 free months, 2 for the deal of the day and 1 for placing their sign in my from yard.30 day cancellation if I'm not satisfied and a monthly rate of $40.00. Everything was great until the end of the first month when they deducted for month 1 and at $49.95, so i called the company and they told me i must contact the rep as the information provided by him lead to my billing.
I called him and he said he would fix it but they don't issue credit so it will be added to the billing time when it is active. I agreed if he fixed it or i want him to cancel my plan. I called again to confirm and he said it was straighten out...The following month another deduction I told him i wanted it canceled and my money back, spoke with customer service again and they said they can't give me a credit as all is final and only the rep can cancel the plan. I called my bank and disputed it which i won, as i provided them voice recordings. I moved out the home shortly after and told them to get their equipment, but was informed to leave for the new tenant/owner as they will try and sell them a plan. Funny people! I had peaceful months after and suddenly another deduction on my statement, now they are saying their was no cancellation filed but of a transfer logged in their system and the only way out now was to buy out the plan at $400.00.
Do not trust them, do not allow them in your home and do not sign any contracts!
!!!!Pinnacle home security is #1 for Thieves among Thieves!!!!!