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Too many issues not enough time to get into all the small things that I have put up with.But biggest complaint - Paying for a service that is not even connected to my phone line anymore!

(That was actually installed wrong in the first place and caused me to be without a telephone for over a week!) Three calls made to try to get a service call - THEY NEVER CALL YOU BACK! and no matter how many times I've called..

They ALWAYS put the blame on the customer- but what do they care- they just keep taking the money out of my account!!No accountability with this company

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Anonymous
#650099

I am sorry to hear that you had an unpleasant experience with us. If I, or Pinnacle Security can help make things right for you, please send your information to mbrokaw@pinnaclesecurity.com. I would be happy to help resolve any additional concerns you may have.

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